Connections on KopplaMoto can come loose from the bumps while riding. If the any light has a loose connection, there will be no response.
Common causes for this condition is a loose connection to the controller or the broken cable connects to it.
To check the connections, remove the cover pad that protecting the controller, make sure the lights wire connections on the controller are connected firmly, re-plug the connectors. See if this resolved the issue and then replace the cover.
If the above troubleshooting methods failed to resolve your concerns, please email firstname.lastname@example.org to open a support ticket. In order to expedite the process, please provide the following information:
Original Koppla Order # or Frame ID (if available)
Scooter Model and Purchase Year
Description of Problem (attach pictures and videos if possible)
Shop at www.kopplamoto.com
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