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TROUBLESHOOTING

TROUBLESHOOTING - KOPPLA MOTORCYCLE

My motorcycle or scooter battery won’t hold a charge

My scooter keeps cutting out of power

Electric scooter running/brake/turning lights not working

Why dose my Koppla scooter throttle not engaging

More common failures:

Error Description

Potential Cause

Potential Solution

Turn on the power supply, but the whole vehicle has no power output

No power supply to the vehicle

1.Check whether the power plug is connected properly

2.Battery undervoltage. Please charge it.

Turn on the power supply and turn the speed regulating handle, and the motor does not start up

1. The vehicle is braked

2. The vehicle is parked

3. The side brace is not retracted.

4. Start switch failure

1. Check whether the brake handle is in the braking state

2. Refer to that "start-up operation" section of the instruction manual

3. Pack up the side brace

4. Contact the after-sales service and check the start switch

Insufficient endurance mileage

1. Low battery

2. Insufficient tire pressure

3. Frequent brake and start or overloading

4. Battery aging or normal electric quantity decay

5. Low ambient temperature or reduced battery capacity

1. Check the charger for damage

2. Check the tire pressure before use

3. Develop good driving habits

4. Replace the battery

5. It is normal

The battery cannot be charged

1. The charger plug is not connected properly

2. The battery temperature is too low

3. The battery temperature is too high

1. Check whether the plug connection is loose

2. Wait for the battery to recover to the normal temperature

3. Wait for the battery to recover to the normal temperature

TROUBLESHOOTING - KOPPLA MOTORCYCLE BATTERY

Error Description

Potential Cause

Potential Solution

The battery has no electricity and light bar is not on

after pressing the button

The battery runs out

Recharge

After turning on the power, light bars all flash

The battery runs out or the battery failed

Recharge and contact the branches for detection

When driving at low power, such as 5%, the power

is off and the screen turns black

The battery runs out, which is normal

Recharge

After parking, power on within a short period of

time, such as 1 to 2 hours, the displayed capacity

increases or decreases dramatically

Internal calibration calculation of battery cell electric quantity is a supplement to inaccurate dynamic electric quantity for riding

Normal service

When driving with normal electric quantity, such as

15%, the power is off and the screen turns black

It is normal to see the battery runs out Long-term use of batteries leads to the inaccurate calculation of capacity

Carry out fully recharging and discharging

After parking, power on within a short period of

time, such as 1 to 2 hours, the displayed capacity

increases or decreases dramatically

It is normal to see the battery runs out Long-term use of batteries leads to the inaccurate calculation of capacity

Normal use

After parking, power on within a long period of

time. For example, the displayed capacity of the

dashboard decreases dramatically overnight

The alarm consumes electricity about 5% for 8 hours

Normal use

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